Use the shipment information associated with your order, or contact us for help.
Find your shipment update
Check the inbox and spam folder for the email address used at checkout. If a shipping update includes a tracking number or carrier link, use that link to view the carrier’s latest information. A label creation notice may appear before the carrier has received or scanned the parcel.
View your account
If you placed your order through a registered account, visit My Account to view the order information available there. A guest order may not appear automatically in a newly created account.
Need help finding an order?
Email wholesale@thegypsybelleco.com with your order number and the email address used at checkout. If you cannot find your order number, include your name and approximate order date so we can help locate it.
For your privacy, do not post your order number, full address, or payment information on our social media pages.
Delayed or unexpected tracking
If tracking has not updated, shows a delivery you cannot locate, or does not match what you expected, contact us with the relevant details. Check the delivery address on your order and any safe delivery location or building reception where appropriate.
For delivery guidance, see Shipping. For an incorrect or damaged item, see Returns & Exchanges.